My Cart

Close

Shipping & Return policy

Shipping

 

Shipping times and delivery costs by country. Please check the estimated shipping date for each country. 
 
SHIPPING COST and DELIVERY TIMES IN WORKING DAYS (PREPARATION TIME + SHIPPING) (MON-FRI)
  
 
Portugal (Orders < 50€) - Safety Shipping by CTT Express: 2 to 4 days - 5€
Portugal (Orders > 50€) - Safety Shipping by CTT Express: 2 to 4 days - FREE
Portugal (Orders > 50€ and Giftwrap paper ) - Safety Shipping by CTT Express: 2 to 4 days - 1.5€
  
 
Europe (Orders < 50€) - Safety Shipping by DHL Express: 2 to 4 days - 10€
Europe (Orders > 50€) - Safety Shipping by DHL Express: 2 to 4 days - FREE
Europe (Orders > 50€ and gift wrapping paper) - Safety Shipping by DHL Express: 2 to 4 days - 1.5€
 
 
USA & Canada & Switzerland Safety Shipping by DHL Express: 3 to 6 days - 17€ 
USA & Canada & Switzerland Safety Shipping and gift wrapping paper by DHL Express: 3 to 6 days - 20€
   
 
Australia(Orders < 280€) *- Safety Shipping by DHL Express: 4 to 8 days- 30€
Australia(Orders > 280€) *- Safety Shipping by DHL Express: 4 to 8 days- 20€
 
 
Rest of the world (Orders < 280€) *- Safety Shipping 5 to 10 days by DHL Express- 55€
Rest of the world (Orders > 280€) *- Safety Shipping 5 to 10 days- 35€     

  

 * For customers outside the European Union import duty is not included in the prices you see online. You may have to pay import duties upon receipt of your order or at a later date depending on your customs authority.

If you haven’t received your order or have a question (time, cost, country delivery) get in touch by sending an email to orders@mariamaleta.com

 

 

RETURNS:

We want you to be 100% satisfied with your purchase. Once you have received your delivery, please inspect it for quality. We will return, refund or replace any item that arrives damaged. 
TO EUROPE:
If you are not happy with your item, you may return your undamaged and unused purchase within 14 days after receiving the order. Due to the high quality of the materials and fabrics used in Maria Maleta products, the customer is responsible for shipping charges associated with returning a non-damaged item. After we receive your return product we will refund you the total amount of your order. For return products please contact us by sending an email to orders@mariamaleta.com and we will give you the specific address, and the steps on how to proceed. 
TO OUTSIDE EUROPE: 
If you are not happy with your item, you may return your undamaged and unused purchase within 14 days after receiving the order. The customer is responsible for the return shipping charges. How to do that? Maria Maleta will withdraw 20% of the final value of your purchase to bear the costs of the pickup shipping at your address.  Please contact us to schedule your return. After we receive your return product we will refund you the rest of the amount of your order. For return products please contact us by sending an email to orders@mariamaleta.com and we will give you the specific address, and the steps on how to proceed. 

 

 

 

Terms Of Service

Bonjouramis Lda
Tax Address: Av. da Républica 183880-350 Ovar, Portugal
Office Address: UPTEC PINC, Praça Coronel Pacheco 8, 4050-453 Porto, Portugal
Please get in touch with us by sending an email to geral@mariamaleta.com, explaining the reason for your return, with your name and order number.
 

 

 

Hello You!

Enter your email address for stock alerts, discounts, promotions and more!

SEARCH THIS STORE