My Cart

Close

Shipping & Return policy

Shipping

 

Shipping times and delivery costs by country. Please check the estimated shipping date for each country. 
 
SHIPPING COST and DELIVERY TIMES IN WORKING DAYS (PREPARATION TIME + SHIPPING) (MON-FRI)
  
 
Portugal - 1-5 days by Postmail- CTT - Free
 
Europe- 1-4 days by DHL Express - Free
 
USA & Canada (Orders < 50€) *- Standard Shipping by Postmail 10 to 20 days - 15€
 
USA & Canada (Orders > 50€) *- Safety Shipping by DHL Express: 2 to 5 days - 25€
 
USA & Canada (Orders > 280€) *- Safety Shipping by DHL Express: 2 to 5 days - 15€
 
Australia (Orders < 50€) *- Standard Shipping by Postmail 10 to 20 days - 20€
 
Australia(Orders > 50€) *- Safety Shipping 5 to 10 days by DHL Express - 30€
 
Australia (Orders > 280€) *- Safety Shipping by DHL Express: 2 to 5 days- 20€
 
Rest of the world (Orders < 50€) *- Standard Shipping 10 to 20 days by Postmail- 25€
 
Rest of the world (Orders < 50€) *- Safety Shipping 5 to 10 days by DHL Express- 40€
 
Rest of the world (Orders > 50€) *- Safety Shipping 5 to 10 days by DHL Express- 35€
 
Rest of the world (Orders > 280€) *- Safety Shipping (Orders > 280€) 5 to 10 days- 30€     

  

 * For customers outside the European Union import duty is not included in the prices you see online. You may have to pay import duties upon receipt of your order or at a later date depending on your customs authority.

If you haven’t received your order or have a question (time, cost, country delivery) get in touch by sending an email to orders@mariamaleta.com

 

 

Returns

We want you to be 100% satisfied with your purchase. Once you have received your delivery, please inspect it for quality. We will return, refund or replace any item that arrives damaged. 

If you are not happy with your item, you may return your undamaged and unused purchase within 14 days after receiving the order. Due to the high quality of the materials and fabrics used in Maria/Maleta products, the customer is responsible for shipping charges associated with returning a non-damaged item. After we receive your return product we will refund you the total amount of your order. For return products please contact us we will give you the specific address.

 

 

Terms Of Service

Bonjouramis Lda
Tax Address: Av. da Républica 183880-350 Ovar, Portugal
Office Address: UPTEC PINC, Praça Coronel Pacheco 8, 4050-453 Porto, Portugal
Please get in touch with us by sending an email to geral@mariamaleta.com, explaining the reason for your return, with your name and order number.
 

 

 

Hello You!

Enter your email address for stock alerts, discounts, promotions and more!

SEARCH THIS STORE